Privacy Policy

Stratton Energy Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, contact us, or apply for government-backed energy efficiency schemes.

1. Information We Collect

We may collect the following information when you use our website or services:

  • Personal details such as your name, email address, phone number, and postal address (when you complete a contact or eligibility form).
  • Property details such as your home type, heating system, or EPC rating (to check eligibility for schemes like ECO4 or GBIS).
  • Technical information such as IP address, browser type, and cookies (to improve website performance and security).

2. How We Use Your Information

We use your data to:

  • Process enquiries and assess your eligibility for government-funded grants.
  • Connect you with accredited installers who can carry out energy efficiency improvements.
  • Respond to your questions or customer support requests.
  • Improve our website and services.
  • Comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your data with:

  • Accredited installers and scheme administrators for the purpose of delivering ECO4 or GBIS funded works.
  • Service providers who help us operate our website or manage communications.
  • Regulatory bodies where required by law.

4. Cookies & Tracking

Our website uses cookies to:

  • Ensure the site works correctly.
  • Analyse traffic and usage (e.g. Google Analytics).

You can disable cookies in your browser settings, but this may affect site functionality.

5. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

6. Data Retention

We keep personal data only as long as necessary to deliver our services and meet legal requirements. After this, data is securely deleted.

7. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Stratton Energy Ltd
Email: info@strattonenergy.co.uk
Phone: 01234 567 890
Address: Stratton Energy, Innovation Park, London, UK